wellday Inc. provides “wellday” which is a platform empowering an organization to achieve “Employee Success”. The platform visualizes issues of organizations and employees by analyzing data from communication tools.
1.Definition of Personal Information
wellday Inc. defines personal information as information relating to a customer which enables someone to specify the customer, for instance, name, address, and phone number. Personal information includes information which enables someone to specify the customer by being combined with other information.
2.Acquisition of Personal Information
In case of asking a customer to provide personal information, wellday Inc. obtains the customer’s agreement about the purpose of use of the information and third parties whom wellday Inc. provides the information to. Only after obtaining the agreement, wellday Inc. acquires personal information of the customer.
3.Usage of Personal Information
wellday Inc. uses customers’ personal information for following purposes:
- providing wellday’s products and services
- performing payment procedures
- providing wellday’s information
- developing wellday’s products
- improving wellday’s services
- other legitimate purposes
In case of necessity to use a customer’s personal information for a purpose exceeding the scope of mentioned above, wellday Inc. obtains the customer’s agreement about the purpose again.
4.Management of Personal Information
In order to manage customers’ personal information appropriately, wellday Inc. takes a security measure to protect personal information from security risks derived from both internal and external factors. wellday Inc. employs the chief of personal information management to utilize and improve the measure continuously. wellday Inc. makes an effort to protect personal information from security risks derived from human-error such as information leakage, loss, and writing error, and risks of cyber attack such as unauthorized access, tampering, and information theft.
5.Disclosure of Personal Information to a Third Party
wellday Inc. can provide a third party with a customer’s personal information only for developing wellday’s new service. The customer is a part of customers who agreed with provision to the third party. wellday Inc. can entrust a third party with a part of or whole of duty of handling personal information. When providing and entrusting a third party with personal information, wellday Inc. chooses the third party cautiously and prevents a customer’s personal information from security risks by concluding the contract with the third party, and if necessary, supervising the third party. In case of necessity to disclose a customer’s personal information to a third party never the customer agreed with, wellday Inc. can disclose personal information only after obtaining the customer’s agreement again.
6.Requests from Customer about Personal Information
wellday Inc. follows requests for disclosure, correction, and suspension of use of personal information from a customer. wellday Inc. also follows requests from a customer for access, delete, and transfer their data; however, in order to prevent risks of personal information leakage by improper disclosure request, wellday Inc. confirms the identity of the customer by appropriate means.
wellday Inc. receives any requests from a customer at inquiry counter. To contact with the counter, please refer the section of "8. Inquiry Contact about Personal Information".
7.Internal Guideline and Training about Personal Information
wellday Inc. makes and maintains an internal guideline for handling personal information, and trains employees continuously.
8.Inquiry Contact about Personal Information
In order to respond to inquiries about personal information from customers, wellday Inc. creates an inquiry counter about personal information. In case you want to inquire about personal information, please contact to following address: